We welcome feedback regarding our policies and appreciate customers taking the time to share their thoughts with us.
If you would like to provide feedback or raise a concern about a Bardot policy, please contact our Customer Service team at helloeu@bardot.com.
To help us review your feedback, please include:
- The policy your feedback relates to
- A detailed description of your concern or suggestion
- Your order number (if applicable)
- The email address associated with your order or account
Once received, your feedback will be acknowledged and passed on to the appropriate team for review and consideration.
Please note that policy feedback is reviewed collectively as part of our ongoing business planning and review processes. While all feedback is carefully considered, we are generally unable to provide individual responses regarding policy decisions or changes. Our team will, however, confirm that your feedback has been received and shared with the relevant department.