As we dispatch all orders out of a third party warehouse, we are unable to cancel or make any changes to your order once it has been placed. Unfortunately we cannot facilitate any changes to your address, items, delivery method, authority to leave options or any other order details.
Before completing your purchase, please carefully review your order details at checkout. You'll also receive an order confirmation email containing a summary of your order.
We include our order amendments and cancellation information in our Terms & Conditions, which can be found linked in the footer of our website. You can also review our Terms & Conditions here.
What if I've entered the wrong address?
If an incorrect or incomplete delivery address has been provided, please email us at helloeu@bardot.com. While we are unable to facilitate address changes, our Customer Service team would be happy to review your order details and assess any options that may be available.
Please note that Bardot cannot be held responsible for orders that are delayed, lost, or not received due to incorrect or incomplete address information provided at checkout.