Website & Orders

Products

• Will an item be restocked?
• How do I know what size to order?

Orders

• Can I make changes to my order once it has been placed?
• Can I cancel my order?
• I received my online order and an item is faulty, what should I do?
• I'm having problems using the website, can you help?
• I haven’t received my order confirmation email, how can I confirm my order has been received?
• I've received the wrong item/order, what should I do?

Payments

• My payment method was not accepted.
• Which payment methods do you accept?
• How do I use my promo code?
• What currencies can I pay in?
• I’d like to purchase an item which is available online, can I do this over the phone?
• I think I have been charged twice for my online order, how do I resolve this?