We're sorry to hear you're experiencing issues with our website.
If you need assistance with your account, an order, or using our website, please contact our Customer Care via email. We'd be happy to help.
Email: helloeu@bardot.com
Reporting a technical issue
If you've encountered an error message or believe something isn't working correctly on our website, please include the following information in your email to help us investigate:
- A description of the issue you're experiencing
- Screenshots of any error messages or error screens
- The internet browser you were using (e.g. Chrome, Safari, Firefox or Edge)
- The type of device you were using (e.g. Apple, Android, desktop computer, tablet or mobile phone)
- The steps you took before the issue occurred
Providing these details will help our team identify and resolve the issue as quickly as possible. Our friendly Customer Service team will be ready to receive your enquiry via email at helloeu@bardot.com.