Payments may be rejected for several reasons. Please check the following prior to contacting our customer service team:
- The correct credit card number has been entered
- The correct security number and expiry date has been entered
- You have sufficient funds in the relevant account
- Any credit limitations
If you are still having problems, please try an alternative payment method or contact your financial institution directly.
If you require further assistance please do not hesitate to contact our friendly Customer Service team via email at helloeu@bardot.com.