We're sorry to hear there's an issue with your item.
All garments are inspected before dispatch to ensure they meet our high quality standards. If you believe you have received a faulty or damaged item, please contact our Customer Care team as soon as possible at helloeu@bardot.com.
To help us assess the issue and provide a resolution as quickly as possible, please include:
- Your order number
- Clear photos showing the fault or issue
- A photo of the barcode on the back of the swing tag
- Any additional information about the issue that may assist our investigation
Our team will be happy to review the information provided, so we can work with you to find a prompt solution.